411a, Yes, I do think you're dumping on the UK. In 29 years I have always been glad to hear UK ATC on my return. When airborne they have always been of the highest standard. On the ground delays due the infrastructure are not life endangering. As for Amsterdam, yes, they are quite good but not as good as their English leads you to believe. Its just as well we haven't brought the US ATC into this isn't it.
The UK controllers have my total support. Also sympathy for the incompetent Management and Government that have led to this story.