Dear RH,
I hear frequently that you like to say CX pay the market rate; I have carried out a quick straw pole of my BA and Qantas mates...they all have incremental pilot pay scales.....and yet shock horror receive further pay rises from time to time that reflect the reality of inflation.
I am sure some mathematician out there will be able to tell me when the HIAS bus driver will eventually catch up,but you might be surprised just how quickly the failure to compensate one employee group for inflation has a dramatic affect.
Finally, it really is time you sacked your script writer. The low politics of using envy and racial division to further the Swire case is

contemptible for a Company that professes to love the 'Team'.
Lucky the 13th isn't a Friday I guess.........