Excuse me, but why is the CEO of Jetstar NZ doing the talking? Where's Buchanan? Hiding under a rock somewhere?
As for Cheif Pilots! A good dose of Weasle DNA seems to be a prerequesite. I've only ever seen one stand up for his principals and those of his pilots. Jerry McGowan had him summarily dismissed more than 10 years ago. He has since moved on to better things, Bravo Quentin.
Joe, you have the heart of a Lion. Hang in there mate. Money sent, hope it helps.