We are diverging slightly from topic (yes, my fault....) but my gripe is that for the average 'bod' with little computer knowledge, there is NOTHING in the BTYahoo welcome documentation to tell him/her about the spam box or where it is and what it might be doing. My friend had absolutely no idea it existed or was 'eating' his investment club emails just because IT thought they were spam. When I showed him what it was and where it was he was amazed at what he found in there. This only came to light when he said he had not received one of my emails.