PPRuNe Forums - View Single Post - BA CC industrial relations (current airline staff only)
Old 18th Nov 2010, 23:23
  #1426 (permalink)  
MIDLGW
 
Join Date: Sep 2006
Location: LGW
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In regards to the big song and dance about MF. My view is this: if you're confident that you provide the best service you can (regardless of fleet), you socialise when you can/want, you use CRM to its purpose (the real purpose, not the huggy fluffy version) and you show respect to everyone you work with/meet on your travels etc - why get so upset by the few pilots on here going on about how marvellous MF is?

Yes, we all know that MF crew are fresh, keen, eager to please and not forgetting - on probation. These crew will show their best side to all concerned. Heck, I remember having a permanent cheesy grin on my face for a long time when I started flying. My grin isn't as cheesy and cheerleader-like these days, but it's genuine. I still do really really like my job, and I do want to do the best I can.

My point is: for those who get upset with some people on here posting negative comments about non-MF crew, just be your professional self. Be courteous, polite, show respect and great customer service. Show them what you're made of. Prove them wrong. Simple as that. There's no point saying on here how great you are and how great our fellow CC are. Have the confidence to prove it. Inspire those who need it. Motivate those who aren't "feeling the love" just now.

Positives breeds positives. Pretty much everyone likes to be around happy people. Let's show them how it's done.

I know it can be hard and tiring, but we can do it. Just for the record, I don't live on cloud 9, but I believe that if we all start small we'll get there sooner than we think. I just want us to do our very best. Join in, make it happen!

I will get round to the other issues later - I just wanted to post something that I hope will be inspirational and positive.
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