It is kind of anal, put it this way, would you refuse to use a generic high street store if their escalator was switched off?
If I was managing a couple of kids?
If I was 60+ with bags?
If I had any health issue that makes walking that far with heavy bags a trial?
If I was stressed about security, again?
Now quickly quantify what proportion of the travelling public we're dismissing as anal.
Fixing this isn't rocket science. It's indicative of penny pinching. The capital investment of installation has been done. Is care and maintenance the issue
It certainly is at a lot of airports where no one cares once the ribbon has been cut sometimes.
Flying is one of the most stressful things some people do. Let's not ADD to it if it's avoidable.
Anyway moving on....did KLM ever follow Air France to T3?