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Old 1st Nov 2010, 17:07
  #21 (permalink)  
Yellow Pen
 
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Perhaps they'll get a superior quality of training, from a third party company rather, than the tired old "What's the bit called between the **** and the ****hole" jokes, or the "Don't talk to the pilots" rant? Perhaps they'll get better SEP training than the shambolic stuff we see at the moment? Perhaps it's because they've applied for the job knowing they're not going to get the huge overtime and allowance payments that have attracted candidates in previous years yet they still want to do it? Perhaps because they are a small fleet you'll see cameraderie and esprit de corps reflected in their customer service rather than having a bunch of tired old militants, angry at the world, snarling their way through the service before dashing off to the bunks ASAP? Perhaps because their performance management (does that even exist in IFCE?) means they can't get away with being below lazy, and thus the dreaded inconsistency in cabin service which BA has been unable to shake off might finally be defeated? Just a few ideas.
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