I agree, that people are making mistakes (even pilots..), but if you see in one part of the company all the mistakes and a not only a few and minor ones, than I think everybody should start thinking!
I still hear the following sentence from the ex-Crossair pilots union CCP: “Same work, same salary”. But same work means same quality, too. And definitely the regional part of SWISS doesn’t work the same quality; otherwise they wouldn’t be all the time with negative headlines in the press!