I apologise to any readers who have been bored by this, but I refuse to let my local airport get a slagging off when
a) they wernt really to blame for the scenario.
b) it was a non event, the plane arrived at gate near enough on time, so no pax lost any time. I just think its been blown waay out of proportion.
a) I wasn't slagging off the airport. I was reporting on what dozens of the airport's customers were saying about it. Winning business is very hard in a competitive market, and a negative experience will not encourage people to return.
b) I can assure you that the affected passengers did not think of it as a non-event. And to dismiss it as such is perhaps symptomatic of a wider problem with our country.