Self importance? Of course. We are the reason as to why BA was once the world's favourite airline. Sure, some managers and desk clerks at Waterside might have put a few things together but the cabin crew are the face of the airline.
Wonderful arrogance. It would seem within the world rankings the 'face of the airline' is in need of a lift.
Forget what everyone else does within BA, the Cabin Crew, according to BASSA, are all that counts. The CEO that lead to such crass opinions is long gone as should such arrogance.