HA
Know how you feel. It took me 6 months to add a 404 ( already had 300 series, PA31 etc) because "it is only an administrative function not regulatory, so we only can address these low priority tasks when the other tray is empty" ( a while ago now)
That's all very fine but we as operators can't take our business anywhere else ( like our customers can!) to get it done = Result - 2000 more grey hairs for me.
Good luck