I'm sorry but that's an unnessasary comment. What would you rather have? ...the bottom line is that you get from A to B on scheduele.
Oh, come on. BA clearly sells itself during the booking process as a product defined by service and comfort as well as schedule. The fact that BACF cannot get its own act together to have enough of its own aircraft and crews to provide the promised (and paid for) service is an inexcusable failure and to fall back on 'well, we got you there' beggars belief.
But I do agree with your comment about Swiss. Lamentable punctuality in my experience, stressful (mis)connections in ZRH and inflexible onboard service. Sounds like these carriers are as bad as each other...