I've been advised that my original tongue in cheek comment regarding CASA may have caused some offence. It was tongue in cheek and no offence was intended. Given that some have mis-interpreted my comments as serious and indicated that legal action may be preceding on the basis of those comments I've deleted them and hope the following comments reflect my feeling of the CASA personnel I've dealt with.
The CASA guys I've met in my time have mostly been OK people to talk to. I acknowledge that this may not be everyone's experience. I have no idea as to their experience levels or competency as that's a matter for CASA to sort out.
I hope that settles that.