Dear Capt. Krunch,
Point taken; although I think that those types tend to be a smaller percentage on QR flights than you noted. Customer satisfaction and word of mouth can go a long way.
The real position I was trying to get at is the complete and utter disreguard for the overall employee groups as long term assets. Would profitability not be better served with a stable happy employee?
You are so correct that proper management of your most valueable investment "people" will never be realized by the short sighted powers in the region.
Post script; you where my favorite breakfast cereal as a kid
