I had the misfortune to use the new "15 mins free" pick up and collection area this evening for the first time. Could this have been any poorer signposted or any further away from the terminal building? With the clock on the ticket issuing machine being 6 mins slow and the 5-7 minute walk to the terminal this all made for a miserable customer experience.
I can't help but laugh at the car park between Samson and the Old Wings Bar, which now is always empty. I bet that the cost of the pay and display machine and the painting of the parking bays has not even been covered yet.
They are so desperate at generating income from any redicilous source that they are making themselves a laughing stock. What little money they used to get from me is now spent at Callerton parking and on the Metro.