New car park
I had the misfortune to use the new "15 mins free" pick up and collection area this evening for the first time. Could this have been any poorer signposted or any further away from the terminal building? With the clock on the ticket issuing machine being 6 mins slow and the 5-7 minute walk to the terminal this all made for a miserable customer experience.
Well done NCL, you are well on your way to reaching your goal of being the most unfriendly airport in the UK.