Alf507h,
Thank you for the very informative and interesting post.
Digging a bit deeper, I found the following sentence very thought provoking in your link:
"In System Failure I argue that the dominant approach to policymaking was based on mechanistic and reductionist thinking."
C/L/R (or C/R/M) is one of my interest areas as well. It works. After the 1978 United Airlines accident, UAL started their industry leading C/L/R program to prevent another accident from happening ever again, and there has not been a single loss of life as a result of Pilot Error at United since!
You gave me something to research for the next couple hours.. (Wife is not too happy- on Mother's Day
)
Best.