Oh my word, don't criticise spotty M, otherwise their customer services will tell you to STFU.
As a Vantage customer, I can only vote with my feet / wallet next time.
PS Quote from the Jet2 thread :
Was at the airport today and heard nothing but praise to Jet2. Many passengers from Ryanair, easyJet, Monarch and Aer Lingus booked the special flights Jet2 operated today. Ryanair didn't really gave a choice and Monarch gave no informations whatsoever (Pax said). At least Jet2 did something and all flights left full back to the UK. Well done
Just an example, that's all.
All I ask is that when the dust settles ( no pun) that Spotty M review how they failed to make the best use of their web site communication facility.