Make sure you have a knowledgeable person manning the phone or booking sheet. Does not necessarily have to be an instructor but must know the nuts and bolts of how to go about getting started with your flying,How much it costs,applications and medicals and the like without scaring them off. Have found this to be a good interface for enquiries without being intimidating. Oh yeh AND GOOD COFFEE
Last edited by OZBUSDRIVER; 16th Jul 2002 at 09:15.