I remember being stuck in an aircraft on the ground as a pax about 15 years ago for just over 2 hours (between Montana and Phoenix I think). The level of concern from the cabin crew was OK for a while but waned significantly after about 30 minutes.
I had a friendly chat to one of the flight attendants who told me that they didn't get paid for time spent on the ground in excess of the normal rostered ground time and that that probably lead to a bit of apathy for our plight in terms of comfort etc.
I wonder if this is still the case back there (US)? What about Oz? Anyone?
FRQ CB