PPRuNe Forums - View Single Post - British Airways - CC Industrial Relations Mk VI
Old 19th Mar 2010, 20:00
  #3411 (permalink)  
Caribbean Boy
 
Join Date: Jan 2010
Location: London
Posts: 379
Likes: 0
Received 0 Likes on 0 Posts
Service on board

binsleepen wrote:
I assume that during the strike BA will be working staff to CAA limits rather than industrial in order to maximise the efficiency of the aircraft and crew and that this would also include sweeping aside the Spanish practices.
Yes, crewing will be closer to the minimum CAA requirements, but there will be CSP volunteers in the air who will assist the cabin crew by carrying out tasks such as handing out bottled water and collecting used headsets and rubbish.

The on board service will of course suffer. Some of the services which will not be available or be restricted are:
  • no pre-ordered special meals
  • limited number of vegetarian meals
  • no hot meals
  • no child meals, but for young children or infants pax can bring baby food and powdered milk which can be prepared on the aircraft.
  • no inflight retail
In the circumstances, none of these are important. And having spent the past four days rebooking and refunding passengers who have been forced to cancel their trips, I can tell you that the ones who will travel are only too grateful to be able to get from A to B.

Last edited by Caribbean Boy; 19th Mar 2010 at 20:24.
Caribbean Boy is offline