Right Engine,
I think I can agree on the fact that we have ruthless managers. I don't think as an organisation we have a monopoly on that style. I have quite a few friends in other industries who are victims to the harsh realities of corporations muddling through the most entrenched recession in our lifetime. Unemployment focusses the mind somewhat and having had the opportunity to sample that in my early 20's, I don't wish to do it again.
Do we really, though?
I have been surprised, over and over again by the consistantly reasonable attitude taken by BA during this dispute. Time and time again, Iv'e expected them to go for the jugular and instead they seem to have been bending over backwards to be reasonable with the cabin crew.
Anything but ruthless, I would say.