So the truth, according to NATS, is that ATCO's have been encouraged to be more forthcoming with reporting overloads. Hurray. Now, does this mean the system is better because controllers are more likely to admit to being too busy, or is it an admission that the controllers have been too busy for a long time but haven't had the time to report it? The end result is the same. The ATCO's controlling the UK airspace have too high a workload, and have had for some time. Payrise anybody????