Ancient Observer
What will take BA forward??
Clearly BA CC need "managers" that they trust. The BA Top team would have hoped that CSDs were such managers, but many of the current crop of CSDs appear to be shop stewards rather than managers. (I wrote many - not "all").
There are clearly some very skilled people managers amongst the CSDs but there seems little appetite for crew to give up flying and take up a ground based appointment as crew managers, probably because of the drop in take home pay.
'Keep an aeroplane strapped to your back' is the advice given to anyone brave enough to consider a career on the ground. Managers who have never flown as CC are dismissed as 'spies in the skies' no matter how hard they try to relate to issues raised by CC downroute.
This lack of trust is fear-based IMO, which is fed and nurtured by BASSA, Galley FM and 'back of the bus' cynicism.
Unfortunately, I don't have any idea how BA managers can get the CC to trust their managers. And will be even worse after the strike.......