PPRuNe Forums - View Single Post - British Airways - CC Industrial Relations Mk VI
Old 7th Mar 2010, 19:14
  #2084 (permalink)  
Tiramisu
 
Join Date: Nov 2009
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I assume you are normally the SCCM, so probably very onside with regards to getting the passengers from A to B.
Nevermind,
I see it as a priority always, that is getting our customers from A to B.
I agree, it's always the Captain and the SCCM that set the tone of the day.

Just wondering, how often do you see CC pointing out that if we are ... late, it attracts an extra payment.
I'm not saying it's right or wrong. I'm just saying it happens
That I won't deny, does happen.
However a few years ago we were reminded not to hint to your goodselves about the extra minute or two triggering lunch or dinner. I personally find it embarassing and refrain from doing so.
Having said that, an extra payment generated due to a delay always puts a smile on all our faces, mine included.

I'm BA cabin crew and the above are my personal views and not those of my employer.
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