Ms Malone
I think once this is all over, and cabin crew reflect on what they have gained over the initial proposal from a year ago, at what cost to them personally, at what cost to their union fees, at what cost to their reputation, at what cost to their relationships with other departments at work, and even perhaps at what cost to their employer on whose success they depend, they may find that Ms Malone has been found wanting.
Her credibility is in tatters, as is her union's.
Time for a change very soon I think.