The General Situation Overview
I fly BA reguarly, and I must say they are by far the best airline in the world. End of. They are amazing.
It does seem that its more of a misunderstanding here, and the crews need to accept that changes need to be made in order to allow the airline to continue in operations.
Saying this, Management need to be aware that they have to communicate fully with crew members and employees and try to ensure they reach the solution they seek without getting peoples backs up, BA management is superb, but they need to make sure they communicate with the crews !!!!!!!!