"They pretend to their employees that they're friendly and they care about them, but when you meet with them they are just totally arrogant and dismissive."
Why is this unsurprising? Good luck to the DJ guys and gals. As SLF, I haven't had one bad experience with DJ and that goes to the people, not the suits.
Someone commented that the NT in my handle indicated that I couldn't have flown DJ that much. The NT stands for 'not there anymore (unfortunately).' I fly DJ heaps, particularly the Junglies, between the east and that place with the one-way free-way. The cabin crew have always been superb.
If any of you guys read this, just take a thankyou from a satisfied passenger - I hate that 'customer' rubbish.