PPRuNe Forums - View Single Post - British Airways - CC Industrial Relations Mk VI
Old 4th Feb 2010, 09:22
  #74 (permalink)  
Snas
 
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Source: - http://www.ttglive.com/c/portal/layout?p_l_id=3208370&CMPI_SHARED_articleId=3662676&CMPI_SHA RED_ImageArticleId=3662676&CMPI_SHARED_articleIdRelated=3662 676&CMPI_SHARED_ToolsArticleId=3662676&CMPI_SHARED_CommentAr ticleId=3662676&articleTitle=BA%3A

Flight Centre managing director Chris Galanty said: “We are not switch-selling but some customers specifically request they do not travel with BA, and we have to go with the customer.”

Long-standing BA critic Clive Green, of Clive Green Travel, said his premium customers were now asking not to travel with the airline because strike fears were outweighing their desire to keep frequent flyer points.
So much damage being caused to present and long term custom and if it's not lost it's sold at a discount.

Source: - (business flights sold cheaper than economy)
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