Hi thanks for that. It is all coming through Virgin Broadband. Box plugs into the wall. Have reset all that, turned it all on and off again but it still happens. The headscratching bit is like you say, the emails will work 24/7 but the internet will drop out anytime. It has just happened now in fact, since posting the first question here Opera froze, couldn't do anything with that except minimise it, the fullscreen button in the middle was greyed out and clicking the red X button done nothing. This happens quite a lot. I then used Firefox and after about 5 mins the connection dropped, I was just waiting for the pages to refresh nothing was happening and all the while I could still check my email!