Virgin Atlantic "Operational reasons"
Can anyone explain why Virgin's pm flights from LGW to Orlando are leaving typically 3 to 4 hours late on a regular basis due to "operational reasons", yet PAX are still expected to check in on time and endure 6 hours or more in the hell-hole of the departure lounge? I took family member on 31 Dec to LGW, previous evening there was already an expected delay of over 3 hours so I phoned early am to their HQ and was told that check-in was still normal time. On arrival at LGW, which was almost deserted in south terminal, it was confirmed that there was a large delay and no chance of it being recovered. Since then I have been monitoring performance of this flight, VS015, and it's the same set-up... sometimes the delays are even worse.
I suspect that they have a plane or crew issue; anyone got positive information please?