The useless executive club - its hacked off more high-value customers than rewarded them. Dont offer incentives you cant provide and dont keep changing it.
Got to agree with this!
The Air NZ FF program is by far the best that I have seen - you earn dollars when you fly and can spend those dollars on flights as if they were cash.
So I have just booked a ticket for the missus to accompany me on my next business trip using those dollars; didn't cost me anything (none of that fuel surcharges and taxes extra rubbish) and there were no limited seat availablity etc. Also as I booked a long way out it didn't even cost me much in terms of losing those dollars!