It's funny how people trash Qantas over this without knowing the full details of the process/decision.
As I said earlier, for as long as I have worked in QF, (nearly 17 years), the headsets have been packaged by prison inmates. So the word "renewed" in relation to the contract seems to be incorrect.
The media twists the facts to suit themselves. There may be a very good explination as to why they were not awarded the contract. From what I've read here, Sunnyfield are doing the work in the end anyway.
Sorry to pour water on the fire of opportunity to trash Qantas one again.