In the
PR war it is clear management is way ahead. Check out the forums at Flyertalk for the view of customers/passengers. And contrast these two comments...
Union
Ruined Christmases will eventually be forgotten, certainly by next Christmas, but your terms and conditions are something you will have with you for the rest of your working life.
Management
Willie Walsh, British Airways chief executive, said: "We are absolutely determined to do whatever we can to protect our customers from this appalling, unjustified decision from Unite.
"We do not want to see a million Christmases ruined.
Even if WW can't get an injunction against the strike he will be on television letting everybody know that they did everything they could and the true grinch is the union.