Advice For Passengers
This may be of interest to passengers:
ADVICE FOR PASSENGERS
Should I cancel or book again?
Passengers who booked before November 2 and are insured can book new flights with a different airline and will be covered for any extra costs. Those who booked after that date or do not have insurance will have to gamble that the BA flight ultimately goes ahead, or pay for new flights and bank on BA cancelling so that they get a refund for the original trip.
Refund policy
Under EU rules, passengers must be offered a different flight or a full refund within a week of the cancellation. People who cancel flights themselves will not get their money back if they have non-refundable tickets.
Tour operator customers
People who have booked through a tour operator are advised to contact them because they are responsible for making alternative flight arrangements or organising refunds, not the customer.
Will I get stranded?
BA is responsible for making alternative travel arrangements, including hotels and transfers, for anyone stranded due to the strikes. Vouchers or money should be provided for food and drink if there are airport delays.
Insurance
Passengers should get in touch with their individual insurers. Some may only pay out for short notice cancellations, which would not apply here. Generally they will not pay out for a delay of less than 12 hours and it is best to get a letter from the airline to confirm this.
Compensation
Passengers whose flights are cancelled within 14 days of departure are entitled to compensation but airlines have wriggled out of this in past when it is due to industrial action.