Originally Posted by
bermudatriangle
qstar,you make several very good points...the role of cabin crew is not just tea or coffee,chicken or beef.the passengers expect and receive so much more from full service carriers.the cutbacks cannot deliver the levels of service that the regular passengers expect and pay for.travelling in world traveller plus,club world,or first with BA is a very different product.to expect a reduced crew compliment to deliver the advertised standards of service is totally unrealistic,with the csd boarding,the club galley operator checking the catering,this leaves 1 crew member to take coats,deliver newspapers and depending on departure time,dish out menus,washbags and attempt to provide drinks,just impossible.the whole service product need re-assesment and fast.
Can you tell me what job it is of Bassa's to be deciding on what level of product should be offered to passengers? Managers hold the purse strings, and have to keep the company solvent, and will decide what level of service to offer the passengers.
This strike is not about protecting passengers' service levels, or about who decides what meals are available, you are striking against Imposition. Nothing more.
Let the company manage their business, Bassa need to realise this isn't their company and they are not Bassa's passengers.