Originally Posted by
Electricflyer
Matt101,
Maybe I wasn't clear on that . Of course I accept that punters give BA revenue and in turn help pay their wages. And for that , during these times especially, they are grateful.
What I meant was the cabin crew do not owe the public a favour by sewing together everybody's holiday plans and performing a Christmas service just because it's Christmas. This dispute could have happened during the autumn but Walsh chose to string it out so that the ballot would occur now. That is not the fault of BASSA.
Point taken but the trouble is the action is unpopular enough without pointing out that essentially this is an "us first" action, we all already know that.
BA's business is built on customer loyalty as, lets face it, you can get more for less elsewhere these days. Increasingly it's the off flight services offered to the Exec members that help with repeat business and we all remember the dull presentations of what percentages of revenue come from each tier and what each gold card member is worth.
What I am saying is that pointing out that essentially you aren't bothered about the customers plight as yours is worse is not going to win you support or help to return business levels post the strike.
I am gutted that it has come to this for all involved. I am not in favour of the strike but it's your right to vote for it regardless and that right I would always defend at least. Just please proceed carefully.
Times are hard aye.
