Unite says this will inevitably damage customer service and hit the brand, possibly leaving it beyond repair.
I am guessing they did not expect the threat of the strike creating mass support
for BA (the company) and WW by passengers and the British public. Any damage done to the customer and the brand (and indeed possibly leaving it beyond repair) is being done by Unite, the war mungers within BA's CC and unfortunately those who blindly follow them...
Talking about shooting yourself in the foot...
Somebody please speak up this afternoon.
Finncapt: there is still an R in VR... (and no, its not rotate)
