On another thread, Jarvy has said "F3G will always be anti BA."
Some of the longer tenure peeps may remember I used to be a strong supporter of BA, up to about 2005-06, then we had GG, threatened strikes, service level cuts etc.
I'm not inherently anti BA, just don't think the company provides very good VFM at the moment.
So it got me thinking, what would it take for some of us to like BA again?
My initial thoughts are
- Less threatened industrial action- it feels like a crisis occurs every year
- A consistent experience at T5, with a reasonably consistent security transit time (I see some evidence of application of effort to achieve this]
- More nous shown towards premium pax - e.g. please research the customer base before changing the Club Europe seat configuration
- Restore the cut services in the Club product
- Improve the ground services (i.e. empower the people, some are very good, but cannot make decisions]
That would persuade me to use BA for far more flights, what would bring others back?