Human Factor. You are right. BA cabin crew cannot strike over something that might happen. So what are you talking about?
Any forthcoming industrial action is to do with what has already happened.
Just to pick up on CFC's post above, there are 5 CSD's suspended at the moment for apologising to passengers over the PA for the poor service since the 16th November. I have had a number of Gold and Silver card holders say to me that they are surprised to see the CSD's "pouring wine" whilst there is no Inflight entertainment due to a malfunction.
The product is so bad now for Club passengers that no doubt they will vote with their feet, as the reduction in the crew is the last straw. A Premier passenger who is a CEO of a major British company said to me that he is constantly complaining about the state of the First cabins, scruffy aircraft, old fashioned GMIS IFE, rubbish food and often there is not even a duvet for him or other part of the First product not loaded. And now we hear that BA view all the prem pasengers they have 'made up' as requiring too many resources:ie meeting and greeting etc. Plus many Prem pax get free upgrades like MP's who fly BA.
Of course these passengers never make any comment about the Flight Crew; it is as if they do not exist.
Last edited by Fume Event; 6th Dec 2009 at 09:51.