I say 'surreal' because it was such a bizarre thing to hear on the radio that I almost could not believe it was happening. Where I trained there was a huge emphasis placed on airmanship and as such it was very rare to hear someone behaving like such a f*ckwit.
I say airmanship because at a recent CASA seminar on the subject it was pointed out that airmanship need not only pertain to the flying side of our operations but to even the tiniest details like how you behave on the phone to CENSAR to being polite to the refuellers when they come to chuck jungle juice in your machine.
Food for thought anyway.