To be honest The Times is not the most unbiased publication and will pick any opportunity to stick the boot in, they've long since ceased to be the newspaper they used to be.
It all ended when they switched to tabloid format.
If you want a more balanced view take a look at the FT.com site.
They didn't report the fact that for three years the same working practices have been carried out at LGW and that many flights have operated without problems since 16th Nov.