Originally Posted by
winstonsmith
Read about a crew member's experience about a flight to DEL on CrewForum. This particular crew member worked in WT and WTP. Remember - same amount of crew in those two cabins - yet they were struggling to secure the cabin and informed the CSD that they needed more time because they had not finished collecting headseats, putting away trolleys and clear the galley. This particular crew member had to scream at passengers to put their tables away and did not have enough time to assist a passenger with ear ache.
It sounds more like poor planning by the crew in WT and WTP and has nothing to do with having one less crew member on the aircraft - and apparently a complaint has been forwarded to O.H. Parsons about this trip because it is a safety issue.
As it was a safety issue, presumably the CSD put in an incident report?
The trouble is the CSD would be on a sticky wicket handing in his report as the DEL is non-long range, there is no requirement, industrially or scheme, for ANY rest, and the WW Long Range agreement states that "the CSD must ensure, when allocating rest, that the service levels are maintained". Sounds like a poor cabin management issue to me, especially as there are the same number of cabin crew in WT as there were before the changes. I hope the CSD has a good explanation.