Nobody, it seems, has been able to answer why it works at LGW, having operated with these crewing levels for over 3 years. Is it because we're more efficient? Is it because we have better team work? I wouldn't like to think so, but I do wonder.
They do not have a logical or sensible answer. The truth hurts and the behaviour of UNITE towards this issue is disgusting. Why was it not an issue when it was introduced at LGW? Because they did not care.
This is the only defense which some of the LHR CC seem to use - LGW operates many leisure routes and on those passengers have less expectations on service. LHR attracts a different clientele and they have higher expectations of course.