what about the £££££££££ in refunds that BA will have to repay for all of the cancellations over Christmas?
Many of them may find a section like this in the small print:
FORCE MAJEURE
"Force Majeure" means, in relation to ********, any circumstances beyond the reasonable control of ********, including, but without limitation, war or threat of war, declared or undeclared, acts of terrorism, STRIKE, riot, government intervention, crime or acts of God (flooding, forceful winds, earthquake, volcano) or other events or conditions.
(N.B. the capitalisation is mine, only for emphasis).
(Arguably if ******** is BA, not a travel agent, they might still have a case!).
But do you not think that BA have made provisions for this? They received financial backing on the basis of the cuts to operationals costs they intended to make.
Do you think for one minute that the institutions that are financially supporting them did not consider that industrial action might arise?
There is no point in "JAW, JAW", as you put it, if one side refuses to even listen. And I fear the "WAR, WAR", is going to be equally one-sided - but at least short.