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Old 18th Oct 2009, 14:54
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STN Ramp Rat
 
Join Date: Jul 2001
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In Amsterdam they have no dispatchers or turnround coordinators, it’s a separate service you can buy not a standard service. Carriers in the US have been using CLC for over 20 years without a problem and there are no turnround coordinators.
It’s fairly new in Europe and as with all new things people don’t like change!!! Done badly it’s appalling, done correctly its far better and far more cost effective that haveing an expensive dispatcher at the gate and as for experience the productivity of CLC means that CLC agents often have far more experience than dispatchers at the gate. You are correct the roll of the dispatcher in the UK has effectively been deskilled and will be consigned to history in the next few years. As an ex dispatcher its sad but that does not mean its not going to happen.
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