Strake,
Yet another condescending reply to a perfectly reasonable post by lcd.
We all know that CC are there for our safety and that this is their prime function. This is fairly self-evident to anyone with an ounce of intelligence!
With regards to service, that is a different matter. If you think about it, the best people at this job can make it appear as if they are putting service first but are actually doing both!
I do know what you mean, some individuals do see the "safety" issue as a reason to act officiously. This happens on check-in as well, I had certain colleagues who fitted that bill!!
lcd, keep up the good work!!