411,
I always look forward to your posts, especially on issues such as this...
I have flown VIP Transport Cat A/C for a single owner for more than 6 years and I agree with you...1st/Business Class pays the bills...
My owner sends me Business or First always and I have seen that (even prior to 9-11) the service has degenerated.
I expect to take heat for this comment, but BA has always been my airline of choice across the Atlantic, and they rarely disapoint...