Originally Posted by I-said_no
This is not a one off. At LGW incharge crew members are beeing asked to put J entilement staff pax in club without the extra crew member.
Strange, as that's never happened to me or any other senior crew that I've spoken to at LGW. The J entitlement staff are upgraded to the trigger and no more. Occasionally, the dispatcher may be unaware of a trigger on a particular route, but reminding them of it will always bring apologies and a solution.
I don't understand why you don't get the one down payment. If this is an agreement, is it not automatic? On the few occasions I have had to operate one light at LGW, and it is nowhere near as common as people would have you believe, the payment has never an issue. So what's different at LHR? Why do you struggle to get it up there?
Jsl