(like the back of a military Hercules).
That hurt Capt. Dart ...And I felt like an Airline pilot flying those pongo's, they acted like it was first class going on R&R.
More seriously, the pax complaining if it's not Olympus must compare it to the regional seats as if they see the SQ, EK, Etihad, Qatar or even QF flat beds they will never come back, like so many have already done.
Our girls are really trying hard with a sub standard product.